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All contemporary new watches are warranted for a period of 1 year from date of purchase unless otherwise specified. If the watch malfunctions within one year from the date of purchase, John Lydon Luxury Watches will repair the defect at no cost to the customer. All work will be done to factory standards and only genuine parts will be used. The customer will be responsible for shipping to John Lydon Luxury Watches, in a secure package via insured carrier. All warranty repairs will be returned to the customer at our expense. This warranty does not apply if there are any signs of external damage, water damage, or general abuse caused by the customer, and covers only the original buyer. John Lydon Luxury Watches is not a factory-authorized seller of watches on the catalog page.
A LNIB contemporary watch will be covered for a period of 120 days from date of purchase. If the watch malfunctions within one year from the date of purchase, John Lydon Luxury Watches will repair the defect at no cost to the customer. All work will be done to factory standards and only genuine parts will be used. The customer will be responsible for shipping to John Lydon Luxury Watches, in a secure package via insured carrier. All warranty repairs will be returned to the customer at our expense. This warranty does not apply if there are any signs of external damage, water damage or general abuse caused by the customer, and covers only the original buyer.
Because of the age, the very early Chronographs and vintage watches are on a 5-day return policy. If for any reason you are not satisfied, the watch may be returned with no questions asked. The buyer will be responsible for all shipping and insurance fees as defined below under "Returns". The watch must be returned in the very same condition as it was when originally shipped.
Once you order an item and your payment has been received, we ship the time piece to you 100% insured, via FedEx, UPS or USPS depending on your preference indicated on the online order form. Normally you should receive the item within 72 hours or less. If you do not receive your timepiece within this period, please contact us via email at John@JohnLydon-Luxury-Watches.com or call us at:
For international purchases, we will accept bank-to-bank wire transfers only and the funds must be in U.S. Dollars. Payment on wire transfers is usually received within 24 hours and product will be promptly shipped when the transfer is verified. Once an order is confirmed, we will provide instructions for the transfer.
Special Orders: We are happy to special order watches subject to the following conditions. We require an exact reference number and description of the desired piece and an agreed upon amount of a non-refundable deposit. Returns on special orders are for credit on another watch ONLY.
Returns: Your satisfaction is our top priority. If there is a problem with the watch, we are happy to offer a refund on the return of any watch purchase within 5 days of the date you receive your watch.
The product must be in original and unworn condition with all original packaging materials, unused warranty cards, and instruction booklets.
Before returning an item, please contact me at the above numbers or via email.
Returns must be sent prepaid and insured for the full price by a trackable carrier such as UPS or Federal Express. Please contact me for an RMA (return material authorization) number and I will give you the address to ship it to.
Condition Grading:
Watches graded on a 1 - 10 scale. In general no watches under grade 7 will be offered.
Examples:
- Grade 10 New with box and papers. Never worn.
- Grade 9 As new, with minor wear.
- Grade 8 Worn, but in excellent original condition.
- Grade 7 Worn but well cared for. Polished to remove scratches. Bracelet or strap with slight wear.
Privacy Policy
Information Gathering:
We provide an e-mail order form on this web site where visitors may request products and information on the products that we sell. The contact information obtained by this form is kept confidential. This information is maintained on a computer separate from the Internet server.
Any business related e-mail sent to John Lydon Luxury Watches is kept confidential unless released by sender.
In gathering traffic statistics, our web server automatically recognizes domain names of visitors, but not their e-mail addresses. This information is available to us to help us serve our visitors better.
Links:
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site to read the privacy statements of any other site that collects personally identifiable information.
Information Sharing (none):
We NEVER give (nor sell) visitor e-mail addresses, domain names, or other contact information to any other person, business or organization, unless released by sender.
ROLEX is a trademark of ROLEX USA. John Lydon is not an authorized ROLEX dealer, and does not deal in new Rolex products and cannot supply them in any form.
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